Tech Support and Client Resources
Once you become a client, our Tech Support Team officially becomes a part of your team. Whatever you need, don’t hesitate to reach out.
Create a Support Ticket
We use a ticketing system to track all client requests and work completed. Submit this form and the right person will be assigned to help you.
How are we doing?
Your feedback helps us take better care of our clients and helps other people like you find the IT provider they need.
We’d really appreciate your thoughts!
FAQ
Can I get help with a technical issue in the middle of the night?
Yes, as part of our Managed Services plan, we provide 24X7 support for any critical issues. We always have a team on call.
Can you tell if there’s an issue before I do?
Yes, with the use of remote monitoring software, we will be notified when an issue is detected.
How can we track Barcom’s progress and effectiveness?
Your dedicated Solutions Team will set up quarterly meetings with key members of your organization to review your network health, services, and upcoming projects.
My organization is not on your list of industries, can you still help me?
Absolutely. We’re a team of skilled technical professionals and we can create a plan to help any organization.
Call us at (210) 930 – 6960 or
email contact@barcoment.com
Not a client but want to be?
Your feedback helps us take better care of our clients and helps other people like you find the IT provider they need.
We’d really appreciate your thoughts!
