Municipal IT Services & Cybersecurity Solutions for Texas Cities and Counties
Reliable and Scalable IT Solutions for Local Governments: Enhancing Efficiency and Security Across Public Services
Tailored IT Solutions for Municipalities: Streamlining Government Operations with Secure Technology
Trusted by Texas municipalities for over 20 years, Barcom Technology Solutions delivers comprehensive managed IT services designed specifically for cities, counties, and government agencies across the Lone Star State.
Barcom’s IT Solutions for Municipalities provide local governments with secure, reliable technology solutions that enhance the efficiency of public services. From network management and cybersecurity to cloud infrastructure and helpdesk support, we ensure that municipal systems run smoothly and securely. Our proactive approach helps reduce downtime, protect sensitive data, and streamline operations so that municipalities can focus on serving their communities.
From our headquarters in San Antonio with offices in Rio Grande Valley and Austin, we serve municipalities throughout Houston, Fort Worth, Dallas, and beyond. As a DIR-approved vendor with deep expertise in CJIS compliance, NIST frameworks, and Texas-specific cybersecurity mandates like HB 3834, we understand the unique challenges facing Texas local government.
Barcom offers comprehensive IT solutions for both large and small municipalities, tailored to meet the specific needs of local governments. Trust Barcom to deliver scalable IT solutions tailored to the unique needs of government agencies.
Why Texas Municipalities Choose Barcom:
✅ CJIS Security Policy compliant for public safety agencies
✅ DIR Cooperative Contracts program approved vendor
✅ 24/7/365 emergency response with guaranteed SLAs
✅ Texas HB 3834 cybersecurity training certified
✅ NIST 800-53 and CISA framework implementation
✅ Predictable flat-rate pricing for budget planning
Comprehensive Municipal IT Support Services
24/7 Managed IT Support & Helpdesk
Keep your city operations running smoothly with our dedicated municipal helpdesk services. Our Texas-based team provides round-the-clock remote and onsite support for all government staff, ensuring critical systems remain operational when citizens need them most.
Service Highlights:
Guaranteed 2-hour onsite response for emergencies
Remote monitoring and proactive maintenance
User support for all municipal departments
Hardware and software troubleshooting
Asset management and inventory tracking
Municipal Cybersecurity & Compliance Services
Protect your community’s sensitive data with enterprise-grade security solutions designed for Texas local government. Our cybersecurity experts specialize in government compliance frameworks and understand the evolving threat landscape targeting municipalities.
Compliance Expertise:
CJIS Security Policy implementation and maintenance
NIST 800-53 controls and risk assessments
Texas HB 3834 cybersecurity training programs
HIPAA compliance for health departments
PCI DSS for payment processing systems
FISMA controls for federal grant programs
Security Services:
24/7 Security Operations Center (SOC) monitoring
Advanced threat detection and response
Vulnerability assessments and penetration testing
Security awareness training for staff
Incident response planning and execution
Multi-factor authentication implementation
Municipality Services Include:
- Network Infrastructure Management
- Vendor Management
- Monitoring Network Operations Center
- Phone System Management and Support
- Third Party Software Integration
- First Level Support
- Local Data Network
- PC Software Servers
- Firewall
- Routers
- Telephone Systems
- DMS Manufactures Specific Connections
- Phone System Management and Support
- PubWorks
- Micro-Comm
- Crimes
- Incode
- Spillman
- WatchGuard
- Tyler Technologies
- Introduction
- Identifying Critical Issues
- Scheduling
- Training
- Network Documentation
- Creation of Key User List
- Time Warner Cable
- AT&T
- Verizon
- Comcast
- Charter Communications
- Telephony
- Large/Small office cabling and cubicle installation
- Router Installation & Configuration
- Cyber Security / Firewalls / ACLs
- Camera System Installation and Support
- Network Security
- Help Desk and Desktop Support
- New Software Configuration and Support
Tailored IT Solutions for Every Municipal Department
City & County Government IT Services
Streamline administrative operations and improve citizen services with modern technology solutions. Our municipal IT experts help cities and counties modernize legacy systems, implement digital transformation initiatives, and provide strategic technology guidance.
Solutions Include:
Virtual CIO (vCIO) strategic planning
Digital transformation roadmaps
Citizen portal and online services
Document management systems
Budget planning and technology ROI analysis
Vendor management and procurement support
Public Safety IT & CJIS Compliance
Mission-critical IT support for police, fire, and emergency services. Our CJIS-certified team ensures your public safety technology meets all federal and state requirements while maintaining 24/7 reliability.
Specialized Services:
Computer-Aided Dispatch (CAD) system support
Records Management System (RMS) maintenance
Body camera data management and storage
Mobile data terminal (MDT) support
Evidence management system security
CJIS Security Addendum compliance
CJIS Requirements We Manage:
Multi-factor authentication implementation
FIPS 140-2 encryption standards
Personnel security and background checks
Audit logging and monitoring
Physical security controls
Annual security training programsPublic Utilities & Critical Infrastructure
Secure and reliable IT solutions for water, wastewater, and electric utilities. We understand the unique challenges of managing both IT and OT systems while protecting critical infrastructure from cyber threats.
Utility-Specific Services:
SCADA system security and monitoring
Advanced Metering Infrastructure (AMI) support
Industrial Control System (ICS) protection
IoT sensor network management
NERC CIP compliance (where applicable)
IT/OT convergence planning
Libraries & Community Services
Technology solutions that enhance public access and community engagement. We help public libraries and community centers provide modern digital services while maintaining security and compliance.
Library IT Services:
Public computer and WiFi management
Digital resource access systems
Patron data protection and privacy
Content filtering and internet safety
Staff productivity tools
Community program technology support
With multiple teams ready to dispatch, we’re here to help you get the job done exceptionally and efficiently. Bring us in. We’ll handle it.
Simplified Government Procurement Process
Multiple Procurement Pathways
We make it easy to do business with your municipality through multiple procurement options. Whether you prefer DIR contracts, formal RFPs, or cooperative purchasing agreements, we’re equipped to work within your preferred process.
Procurement Options:
DIR Cooperative Contracts – Fastest path to procurement
Formal RFP Response – Comprehensive competitive bidding
Cooperative Purchasing – Leverage other municipalities’ contracts
Emergency Procurement – Rapid response for critical needs
Professional Services Agreements – Ongoing strategic partnerships
Transparent Pricing & Budget Planning
Predictable, flat-rate pricing designed for municipal budget cycles. We understand the importance of accurate budget forecasting and provide transparent pricing that eliminates surprise costs.
Pricing Benefits:
Fixed monthly rates for predictable budgeting
No hidden fees or surprise charges
Scalable pricing based on municipality size
Multi-year contract options for budget stability
Grant funding assistance and documentation
ROI analysis and cost-benefit reporting
Deep Texas Municipal Market Knowledge
DIR Cooperative Contracts Program
Streamline your procurement process with our DIR-approved vendor status. As a contracted vendor through the Texas Department of Information Resources, we make it easy for Texas municipalities to access our services without lengthy RFP processes.
DIR Contract Benefits:
Satisfies competitive bidding requirements
Pre-negotiated pricing and terms
Faster procurement timeline
Proven vendor vetting process
Simplified purchase order process
IT Solutions for Municipalities
Providing Remote and Onsite Service
We take every possible precaution to avoid outages. Our track record of working in live facilities without impact is unprecedented.
Our work takes us all over the US. We use streamlined traveling procedures to be where you need us, when you need us.
Proactive monitoring of Critical Services
Third party software integration and first level support
Proactive Planning for a Stable Network and Planned Growth
Live Tech Support and Help
Getting Started
Ready to Modernize Your Municipal IT?
Free Municipal IT Assessment
Discover opportunities to improve your city’s technology infrastructure, security posture, and operational efficiency. Our comprehensive assessment identifies gaps, risks, and opportunities for improvement.
Assessment Includes:
Current infrastructure evaluation
Cybersecurity risk assessment
Compliance gap analysis
Budget optimization recommendations
Technology roadmap development
ROI projections for improvements
Emergency IT Support Available
When your municipality faces an IT emergency, we’re ready to respond immediately. Our emergency response team is available 24/7/365 to address critical issues that impact public services.
Emergency Services:
Immediate threat response and containment
Disaster recovery and system restoration
Ransomware incident response
Critical system failure resolution
Emergency procurement assistance
Interim staffing and support
