Client Resources
Once you become a client, our Tech Support Team officially becomes a part of your team. Whatever you need, don’t hesitate to reach out.
Create a Support Ticket
We use a ticketing system to track all client requests and work completed. Submit this form and the right person will be assigned to help you.
How are we doing?
Your feedback helps us take better care of our clients and helps other people like you find the IT provider they need.
We’d really appreciate your thoughts!
FAQ
If you have a question, we have an answer.
Yes, as part of our Managed Services plan, we provide 24X7 support for any critical issues. We always have a team on call.
Yes, with the use of remote monitoring software, we will be notified when an issue is detected.
Your dedicated Solutions Team will set up quarterly meetings with key members of your organization to review your network health, services, and upcoming projects.
Absolutely. We’re a team of skilled technical professionals and we can create a plan to help any organization.
Call us at (210) 930 – 6960 or
email contact@barcoment.com
Not a client but want to be?
Yes, we provide 24X7 support for any critical issues. Simply leave contact details with our on-call engineer. They will then reach out to proceed with diagnostic steps.
Yes, with the use of remote monitoring we will be paged when an issue is detected on a monitored device. We also monitor your servers and can troubleshoot to get you a solution.
Barcom upper management will set up quarterly meetings with key members of your organization to review services and upcoming projects.
Of course, Barcom Technologies is a team of skilled technical professionals and we can create a plan to help most organizations. Give us a call for a free consultation!